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Account Setup & Support

Here are some helpful videos aimed at account setup and support. If you can not find what you’re looking for, please email support@lasercreditaccess.com

Score Models, Purpose Codes, and Fraud Products
Download User Guide
Download Test Case File
Setup Support Case
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User Permission to Run a Credit Report – LASER Credit Access
Salesforce Permissions
Granting permission to a user to run a credit report
Updating Permission Sets – LASER Credit Access
Salesforce Permissions
How to update permission sets for LASER Credit Access.
Granting Login Access – LASER Credit Access
General Support
How to grant login access on Salesforce
Frozen Credit Report – LASER Credit Access
General Support
How to run a credit report that was frozen.
Adding or Removing a Co Applicant – LASER Credit Access
General Support
How to add or remove a Co-Applicant
Updating your credit card on the Salesforce AppExchange 1 – LASER Credit Access
General Support