Frequently Asked Questions
Click the plus sign to see the answer to each question.Does a SSN have to be used?
Can a soft pull as well as a hard pull be requested?
What does the error of “No Record Found” mean?
What is a reorder limit?
What can I do if I get a message that says the consumers credit has been frozen?
Can batch pulls be done?
Can the app pull into Salesforce Business Reports?
We want to run Trimerge reports. Do we have to use a Credit Reporting Agency?
Is the app available for Professional Edition of Salesforce?
Can it cause issues if we have a special character in our Company name profile in Salesforce. Such as a ampersand ?
When creating process builders around the app is their anything to keep in mind?
At that moment the shell of the two objects the credit report log and the credit report object are created without any data.
Once the credit report data is returned the two objects are completed.
If you create a process builder that start when the credit report object is created, that process will interfere with the App saving the data to the two objects.
You will get an insert/update error.
To make this work, create a process builder to start when the credit report log status field equals completed.
This will keep from getting any errors.
Can I create a Custom Permission Set?
Yes.
It is even necessary for the Laser Credit Access versions below 4.40 as the Salesforce Winter ’21 release restricts access to Apex Aura methods, which were previously available.
In the latest versions, there are 2 Permission Sets – Laser Credit Access User and Laser Credit Access Admin.
This can be done as follows (the example is given for providing Apex Classes Access).
1. Go to Salesforce Setup, in the quick find box type in Permission Sets.
2. Next go to New.
Give it a label: LASER Credit Access (or whatever you would like).
3. It will then take you to the Permission Set Overview. Select Apex Class Access, then Edit.
4. This will show all the Apex Classes, select all of the Apex Classes that have the Prefix LASERCA.
5. Click Save.
6. You will then need to assign users that need access to LASER Credit Access.
Go to Manage Assignments.
7. Click Add Assignments, select all the users and save.